Support

Having trouble signing in? Use the password reset link on the sign-in page. Verify your email address after registering to unlock the full platform.

Creator Studio covers releases, videos, promotion assets, opportunities, performance, and earnings. Membership questions (Core $5.99/month, Pro $10.99/month) and payment-account setup are handled from your Studio settings.

Music purchases are delivered to your Library immediately after payment. If something went wrong with a purchase, contact us with your order ID (MCO-…) and we will investigate.

Pending final legal review: The official support email address (e.g. support@genaft.com) is pending CEO confirmation and will be published here before production launch.